The problem
A crack occurs outboard of the axle attachment which grows and results in separation of the end of that axle, including tires and wheels, from the trailer.
The risk
Axle separation while moving can increase the risk of a vehicle accident.
The fix
Dealers will inspect the trailers at all 8 welds on the axle to air ride beam connections for visible cracks. If a crack is detected, the trailers will be removed from service and the axles replaced.
Contacts
System: suspension; single axle; rear. Vehicle description: dual and single axle refrigerated and dry van semi-trailers with "hendrickson" ht190, "neway" rl196, or ar-93 "air ride" suspensions, and "dana" model d22ax503 or "rockwell" model tn4670 or tn4671 axles. Note: owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact utility at 1-800-698-7731. Also contact the national highway traffic safety administration's auto safety hotline at 1-800-424-9393.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Utility dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 95V205000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.