The problem
The automatic shoulder belt systems can malfunction and become inoperative.
The risk
The lack of passive restraints could increase the risk of personal injury in the event of a vehicle collision.
The fix
Dealers will replace the system track and drive assembly on automatic shoulder belt systems which are currently inoperative and those systems when they become inoperative in the future.
Contacts
System: interior; active seat and shoulder belts and belt anchors. Vehicle description: passenger vehicles equipped with automatic shoulder safety belts. Note: owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact chrysler at 1-800-853-1403. Also contact the national highway traffic safety administration's auto safety hotline at 1-800-424-9393.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Dodge, Eagle dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 95V213000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.