The problem
These vehicles were shipped with both the supplemental inflatable restraint caution label and a roof rack caution label installed on the same side of the sun visor. This does not meet the requirements of fmvss no.208, "Occupant crash protection."
The risk
Consequence of non-compliance: operators could fail to notice and heed the warning labels.
The fix
A new roof rack caution label, with installation instructions, will be sent directly to owners. Owners will install the label or have their dealer install the label for them.
Contacts
System: interior systems: passive restraints; air bag; fmvss no.208. Vehicle description: station wagons. Note: owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact buick at 1-800-521-7300 or chevrolet at 1-800-222-1020. Also contact the national highway traffic safety administration's auto safety hotline at 1-800-424-9393.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Buick, Chevrolet dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 95V215000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.