The problem
The bolts which secure the rear bench seats to the seat risers may be embrittled and fracture.
The risk
In case of an accident, the bolt may fail and can cause the seat to break away from the seat risers, which increases the potentialof injury to its occupants.
The fix
Dealers will replace the rear bench seat to riser bolts.
Contacts
System: interior; seat tracks and anchors. Vehicle description: passenger mini-vans equipped with bench seats and manufactured at the windsor assembly plant ("r" in the 11th vin position). Note: owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact chrysler at 1-800-853-1403. Also contact the national highway traffic safety administration's auto safety hotline at 1-800-424-9393.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Dodge, Plymouth dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 95V225000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.