The problem
The tilt cab, when raised to its fullest up position, can cause the steering shaft to bind against the steering gear.
The risk
If the contact is severe enough, the steering gear input shaft could crack resulting in potential failure followed by loss of steering control and possible vehicle crash.
The fix
Dealers will replace the steering slip shaft and the steering gear.
Contacts
System: steering; gear box. Vehicle description: class 8 heavy duty trucks. Note: owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonabletime, should contact volvo gm heavy truck corporation at 1-910-393-2000. Also contact the national highway traffic safety administration's auto safety hotline at 1-800-424-9393.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Volvo, White GMC dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 95V233000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.