The problem
Passenger's clothing can unknowingly become caught in the handrails at bus doors when exiting the bus.
The risk
When a passenger's clothing becomes caught in the handrail and the bus driver closes the door and puts the vehicle in motion, the individual is subject to being dragged by the bus. This can result inserious injury or death.
The fix
Insert a block between the lower handrail mount and the bus sidewall to stop clothing from being caught.
Contacts
System: equipment; handrails at bus entryways. Equipment description: handrails on wayne corporation and carpenter body works school buses. Note: carpenter manufacturing is correcting school buses owned by wayne corporation and carpenter body works because these companies have gone outof business. Note: owners who have these buses can contact carpenter manufacturing to obtain handrail corrections. Please contact carpenter at 1-317-966-8339. Also contact the national highway traffic safety administration's auto safety hotline at 1-800-424-9393.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Carpenter, Wayne dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 96E007000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.