The problem
Engine block heaters installed as accessories. The block heater contact surface does not match correctly with the engine block as intended. The block heater could come loose from the engine block, and if being used, could possibly overheat causing damage if it comes in contact with other engine compartment components.
The risk
Engine compartment damage could occur increasing the risk of a vehicle accident.
The fix
Dealers will inspect the block heater and secure the bolts used to install the heater. In some cases, the surface tolerances may be so inappropriate that the heater would need to be replaced with a heater of a modified design.
Contacts
Owner notification: owner notification is expected to begin during august 1996. Note: owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact volvo at 1-800-458-1552. Also contact the national highway traffic safety administration's auto safety hotline at 1-800-424-9393.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Volvo dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 96E025000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.