The problem
This is not a safety recall in accordance with federal regulation 573. However, it is deemed a safety improvement campaign by the agency. The transmission oil cooler hose assemby can rupture.
The risk
This can result in loss of sufficient transmission fluid to cause the transmission to stop transmitting power to the rear wheels and could also cause severe transmission damage.
The fix
Dealers will replace the suspect transmission oil cooler hoses with parts that meet specifications.
Contacts
Note: general motors has decided to conduct a safety improvement service campaign to replace the transmission oil cooler hoses without charge. Owners can contact gmc at 1-800-462-8782.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized GMC dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 96I005000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.