The problem
A static electric charge can build up on the ungrounded metal section of the fuel filler tube.
The risk
This condition could cause a spark to occur when fueling the vehicle and possibly ignite the fuel vapors.
The fix
Dealers will install a ground strap for the fuel filler tube.
Contacts
System: fuel; fuel tank assembly; pipe; filler; neck.Vehicle description: passenger mini-vans. Note: owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time, should contact chrysler at 1-800-853-1403. Also contact the national highway traffic safety administration's auto safety hotline at 1-800-424-9393.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Chrysler, Dodge, Plymouth dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 96V002000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.