The problem
The instrument panel cluster trim plate/bezel can sag and cover the light emitting diode portion (lighted pointed above panel) of the transaxle shift indicator display. This does not comply with fmvss no. 101, "Control location, identification, and illumination."
The risk
Consequence of non-compliance: the driver of the vehicle would not be able to see the actual position of the transaxle gear selector resulting in a driver either inadvertently leaving a parked or idling vehicle in drive, reverse, or neutral rather than park, or selecting an incorrect transaxle shift position while driving the vehicle.
The fix
Dealers are to install a new instrument panel cluster trim plate/bezel assembly which is not subject to this condition.
Contacts
System: powertrain; transmission; automatic; indicator; fmvss no. 101. Vehicle description: passenger vehicles equipped with automatic transmission. Note: owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time, should contact pontiac at 1-800-762-2737. Also contact the national highway traffic safety administration's auto safety hotline at 1-800-424-9393.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Pontiac dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 96V003000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.