The problem
The steering column shaft was incorrectly installed in the vehicle causing the column to be out of alignment.
The risk
If misaligned, an aluminum connecting piece can fail due to fatigue, resulting in a loss of steering control and an accident.
The fix
Dealers will inspect the steering column alignment to ensure that no misalignment exists. If a misalignment is found, the dealer will replace the steering column assembly as a unit.
Contacts
System: steering; column. Vehicle description: convertible passenger vehicles manufactured in valmet, finland. Note: owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time, should contact saab at 1-800-955-9007. Also contact the national highway traffic safety administration's auto safety hotline at 1-800-424-9393.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Saab dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 96V008000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.