The problem
Defective left steering rack mounting supports were improperly heat treated resulting in the possible fracturing of the support.
The risk
If the steering rack fractures, loss of vehicle control can occur increasing the potential for a vehicle accident.
The fix
Dealers will replace the left steering rack mounting support with a new support which has been properly heat treated.
Contacts
System: steering; gear; rack. Vehicle description: passenger vehicles. Note: owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time, should contact ferrari at 1-201-816-2651. Also contact the national highway traffic safety administration's auto safety hotline at 1-800-424-9393.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Ferrari dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 96V013000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.