The problem
Intermittent disruption of the functions controlled by the steering wheel center touch pad can occur caused by electrical shortage inside the steering wheel assembly. This does not conform to the requirements of fmvss no. 104, "Windhsield wiping and washing systems;" and no. 108, "Lamps, reflective devices and associated equipment."
The risk
Consequence of non-compliance: this condition can cause improper operation of the functions controlled by the touch pad. The function (1) fails to operate; (2) operates intermittently; or (3) operates unexpectedly, i.E. A function comes on without being switched on. Any of these could distract a driver increasing the potential for an accident.
The fix
Dealers will repair the steering wheel center control assemblies to eliminate the electrical shorting.
Contacts
System: steering wheel and column; fmvss nos. 104 And 108. Vehicle description: class a motor home chassis, gvwr 23,000 to 31,000 pounds, equipped with a "vip" steering wheel with center controls (also called the "smartwheel" or "intelliwheel"). Note: owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time, should contact spartan at 1-800-722-3025. Also contact the national highway traffic safety administration's auto safety hotline at 1-800-424-9393.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Spartan dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 96V014000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.