The problem
The rear lower control arm can crack at the rear stabilizer bar attachment.
The risk
This condition can be aggravated by the severe duty cycle of these vehicles and eventually cause the lower control arm to fracture completely causing a loss of vehicle control without prior warning.
The fix
Dealers will replace both rear lower control arms and rear stabilizer bar attachments.
Contacts
System: suspension; single axle; rear; control arm. Vehicle description: police (seo 9c1) vehicles and taxi cabs (seo 9c6). Note: owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time, should contact chevrolet at 1-800-222-1020. Also contact the national highway traffic safety administration's auto safety hotline at 1-800-424-9393.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Chevrolet dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 96V020000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.