The problem
These vehicles could have a latch which scrapes an aluminum trim piece increasing the force required to open. This does not comply with fmvss no. 217, "Bus window retention and release."
The risk
Consequence of non-compliance: in the case of an emergency, an occupant may not be able to open the window to use as an emergency exit.
The fix
DEALERS WILL INSTALL A NEW CAM LOCK PLATE.
Contacts
System: visual; glass; manual window cranks; fmvss no. 217. Vehicle description: school and transit bus, forward and rear engine vehicles, equipped with rear center emergency window options 0177-00 and 3387-00. Note: owners who take their vehicles to an authorized service and do not receive the free remedy within a reasonable time, should contact blue bird at 1-912-825-2021. Also contact the national highway traffic safety administration's auto safety hotline at 1-800-424-9393.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Blue Bird dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 96V023000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.