The problem
THE THROTTLE RETURN SPRINGS CAN FAIL.
The risk
If both springs fail, the engine is not likely to return to idle when the accelerator is released, causing loss of vehicle speed control and suddenly increasing the potential for a vehicle accident.
The fix
Replacement throttle return springs will be mailed directly to owners. If the owners prefer, their dealers can install the springs for them.
Contacts
System: fuel; throttle linkages and control return spring. Vehicle description: heavy duty trucks and truck/tractors equipped with caterpillar 3306 and 3406 mechanically fuel injected engines. Note: owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time, should contact western star at 1-604-860-3319. Also contact the national highway traffic safety administration's auto safety hotline at 1-800-424-9393.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Western Star dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 96V025000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.