The problem
The awning attached for the slide-out room can unfurl or unroll during transit causing the bracket to rip free of the sidewall.
The risk
The awning could break loose while the vehicle is in motion resulting in a vehicle accident and personal injury.
The fix
Carefree of colorado is conducting the owner notification and remedy for this campaign. Dealers will install arm locks, anti-billow studs and brackets as well as wind deflectors on these awnings.
Contacts
System: equipment; other pieces. Vehicle description: motorhomes equipped with slide-out rooms. Also see campaign no. 96E003, carefree of colorado, the supplier of the awning. Note: owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time, should contact winnebago at 1-515-582-3535 or carefree at 1-800-621-2617. Also contact the national highway traffic safety administration's auto safety hotline at 1-800-424-9393.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Itasca dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 96V036000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.