The problem
The wires that correspond to the vehicle's rear turn signals were reversed when installed in the electrical connector.
The risk
This condition will cause the rear turn signals to flash opposite from the direction intended by the driver increasing the risk of a vehicle accident.
The fix
Dealers will inspect the turn signal switch and, if necessary, replace the turn signal switch.
Contacts
System: lighting; switch; turn signal lights. Vehicle description: heavy duty trucks. Note: owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time, should contact kenworth at 1-206-828-5418. Also contact the national highway traffic safety administration's auto safety hotline at 1-800-424-9393.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Kenworth dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 96V056000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.