The problem
When in the secondary latched position, the driver door latches may open when subjected to transverse loads less than that specified in fmvss no. 206, "Door locks and door retention components."
The risk
The driver's door, when closed only to the secondary latched position, may not sustain a 1,000 pound transverse load.
The fix
Dealers will inspect and, if necessary, replace the driver door latch.
Contacts
Vehicle description: passenger, multi-purpose vehicles and mini-vans. Note: owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time, should contact ford at 1-800-392-3673. Also contact the national highway traffic safety administration's auto safety hotline at 1-800-424-9393.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Ford, Lincoln, Mercury dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 96V070000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.