The problem
The ignition switch could experience an internal short circuit.
The risk
This condition could cause overheating, smoke, and possibly fire in the steering column area of the vehicle.
The fix
DEALERS WILL REPLACE THE IGNITION SWITCH.
Contacts
System: electrical; ignition switch. Vehicle description: passenger and multi-purpose vehicles and light duty trucks. Note: owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time, should contact ford at 1-800-392-3673. Also contact the national highway traffic safety administration's auto safety hotline at 1-800-424-9393.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Ford, Lincoln, Mercury dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 96V071000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.