The problem
The draglinks have been equipped with an anti-tilt seal on the pitman end that can affect the taper fit of the ball stud taper into the pitman arm. The recommended torque on the stud nut does not overcome the compression of the anti-tilt seal.
The risk
This condition can cause a loosening of the joint and ultimate separation resulting in loss of steering.
The fix
Dealers will replace washers with 90 degree flanges with washers having a 45 degree flange and sandwich the rubber bushing in the anti-tilt seal. The flanges allow the bushing to properly expand. If a body has been completed on the chassis, the pitman arm will also be replaced.
Contacts
System: steering; linkages; link; drag. Vehicle description: type a motorhomes with gross vehicle weight ratings (gvwr) from 19,000 to 36,000 lbs. And transit bus chassis or speciality trucks with gvwr from 18,000 to 36,000 lbs. Equipped with trw draglink assembly. Note: owner notification is expected to begin may 10, 1996. Note: owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time, should contact spartan at 1-800-722-3025. Also contact the national highway traffic safety administration's auto safety hotline at 1-800-424-9393.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Spartan dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 96V081000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.