The problem
The four u-bolts nuts on either side of the rear axle were under-torqued.
The risk
Vehicle usage could cause the nuts to loosen and eventually fall off the u-bolt. This could result in sudden loss of vehicle control increasing the potential for a vehicle crash.
The fix
Dealers will check the u-bolt nut torque and re-torque any loose u-bolts to specification.
Contacts
System: suspension; axle; rear; u-bolt. Vehicle description: light duty pickup trucks. Note: owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time, should contact chevrolet at 1-800-222-1020 or gmc at 1-800-462-8782. Also contact the national highway traffic safety administration's auto safety hotline at 1-800-424-9393.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Chevrolet, GMC dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 96V082000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.