The problem
The frame can crack at the steering gear attachment and/or the steering gear mounting bolts can fracture.
The risk
The steering gear can separate from the vehicle frame resulting in a loss of vehicle control increasing the potential for a vehicle accident.
The fix
Dealers will add reinforcements to the frame and replace the steering gear mounting bolts. If the frame is already cracked, the steering gear weld nuts will also be replaced.
Contacts
Owners who take their vehicles to an authorized dealer on an agreed upon service date and do no receive the free remedy within a reasonable time should call chrysler at 1-800-853-1403.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Dodge dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 96V094000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.