The problem
The four fasteners securing the driver's seat to the floorpan were not torqued to proper specifications.
The risk
The driver's seat may not properly hold in the event of a vehicle accident resulting in personal injury to the occupant.
The fix
Dealers will inspect the driver's seat fasteners and retorque to proper specifications.
Contacts
System: interior; seat tracks and anchors. Vehicle description: light duty passenger mini-van. Owner notification: owner notification is expected to begin on or before july 24, 1996. Note: owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact ford at 1-800-392-3673. Also contact the national highway traffic safety administration's auto safety hotline at 1-800-424-9393.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Ford dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 96V114000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.