The problem
The pitman arms were not fully lubricated at the assembly plant. The "ball joint" at the outer end of the pitman arm can become contaminated and corrode.
The risk
Such corrosion can result in abnormal wear of the joint, resulting in separation of the joint. Loss of steering control can occur increasing the risk of a vehicle accident.
The fix
Dealers will inspect the vehicles and if the joint is found to have significant wear, the arm will be replaced. Those pitman arms not replaced will have the "ball joint" fully greased.
Contacts
System: steering; linkages; arm; pitman. Vehicle description: police interceptors, commercial fleet, taxi, limousines, or livery/trailer tow packages. Owner notification: owner notification is expected to begin august 19, 1996. Note: owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact ford at 1-800-392-3673. Also contact the national highway traffic safety administration's auto safety hotline at 1-800-424-9393.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Ford, Lincoln dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 96V135000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.