The problem
These vehicles are missing a propshaft retainer strap. In the event of a driveline detachment, this strap prevents the driveline from contacting the ground.
The risk
If a driveline should completely separate from the vehicle while it is in motion, the driveline can contact the ground resulting in a possible loss of control of the vehicle.
The fix
Dealers will inspect the vehicles and if necessary insall a propshaft retainer strap.
Contacts
Owner notification: owner notification is expected to begin during october 1996. Note: owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact utilimaster at 1-800-582-3454. Also contact the national highway traffic safety administration's auto safety hotline at 1-800-424-9393.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Utilimaster dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 96V190000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.