The problem
Vehicle description: school buses and heavy duty trucks equipped with rear axle assemblies produced by dana spicer. Certain rear axle assemblies were improperly heat treated which could allow pinion breakage at the pinion threads.
The risk
Cracks can initiate and result in separation of the threaded end of the pinion resulting in separation of the yoke and drive line from the rear axle increasing the risk of a vehicle accident.
The fix
Dealers will replace the rear axle carrier/pinion assembly.
Contacts
Owner notification: owner notification will begin december 20, 1996. Note: owners who take their buses to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact navistar at 1-800-448-7825. Also contact the national highway traffic safety administration's auto safety hotline at 1-800-424-9393.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized International Harvester dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 96V240000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.