The problem
The steering column lower pinch bolt was not properly tightened during assembly.
The risk
An undertorqued pinch bolt can rattle and cause looseness in the steering system. If the pinch bolt backed out of the joint completely, rotation of the steering shaft against the connector could cause increasing looseness in the steering system and result in loss of steering and an accident.
The fix
Dealers will inspect the steering column pinch bolt for correct torque and, if necessary, tighten the bolt to the specified torque.
Contacts
Owner notification: owner notification will begin during january 1997. Note: owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact buick at 1-800-521-7300 or pontiac at 1-800-762-2737. Also contact the national highway traffic safety administration's auto safety hotline at 1-800-424-9393.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Buick, Pontiac dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 96V249000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.