The problem
The top coat paint severely peels due to overbaking of the powder primer prior to the top coat application. Since the windshield primer and adhesive adhere to the top coat paint onthe windshield opening flange, the windshield does not comply with federal motor vehicle safety standard no. 212, "Windshield mounting."
The risk
In the event of a vehicle crash, the windshield may not stay in place as required by fmvss no. 212.
The fix
All vehicles have been repurchased. This campaign is 100%.
Contacts
Owner notification began january 30, 1997. Note: owners who do not have their vehicle replaced or their purchase price refunded should contact isuzu at 1-800-255-6727. Also contact the national highway traffic safety administration's auto safety hotline at 1-800-424-9393.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Isuzu dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 97V008002.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.