The problem
Warning labels identifying the climbing sequence and process were omitted.
The risk
Persons not using the sequence and process during cab entry or exit or when using the optional back of cab access may slip and/or fall causing personal injury.
The fix
Volvo heavy truck will be providing warning labels to be installed by owners on their trucks.
Contacts
Owner notification: owner notification is expected to begin march 18, 1997. Notes: owners who do not receive the warning label free of charge within a reasonable time should contact volvo gm heavy duty truck at 1-910-393-2000. Also contact the national highway traffic safety administration's auto safety hotline at 1-800-424-9393.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Volvo dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 97V023000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.