The problem
Contact between the brake chamber and the suspension beam can result in damage to the brake chamber clamp band.
The risk
If the damage to the clamp band resulted in band breakage, the chamber could come apart resulting in loss of the service brakes. The emergency brakes would automatically apply.
The fix
Dealers will inspect the brake chamber for signs of contact. If contact is indicated, the brake cam shaft and chamber support bracket will be replaced, eliminating the possibility of contact between the brake chamber and the suspension beam.
Contacts
Owner notification began during april 1997. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact thomas built at 1-910-889-4871. Also contact the national highway traffic safety administration's auto safety hotline at 1-800-424-9393.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Thomas dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 97V030000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.