The problem
The vehicle identification number (vin) is not in compliance with part 565, "vehicle identification number - content requirements."
The risk
An incorrect vin can cause problems when the vehicle is being registered.
The fix
Prevost will supply a "corrected" certification of origin for these vehicles.
Contacts
Owner notification: owner notification began february 17, 1997. Notes: owners who do not receive the "corrected" certification free of charge within a reasonable time should contact prevost at 1-418-883-3391. Also contact the national highway traffic safety administration's auto safety hotline at 1-800-424-9393.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Prevost dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 97V032000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.