The problem
The transmission shift control lever can break off at the transmission.
The risk
If the shift lever fails, the transmission cannot be shifted and the vehicle can become a hazard or obstruction to other drivers.
The fix
Dealers will replace these transmission shift control levers with new control levers.
Contacts
Owner notification: owner notification is expected to begin march 25, 1997. Note: owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact volvo gm heavy truck corporation at 1-910-393-2000. Also contact the national highway traffic safety administration's auto safety hotline at 1-800-424-9393.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Volvo dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 97V033000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.