The problem
Vehicle description: electric vehicles. These vehicles were built with a drive motor charger receptacle assembly that was incompletely sealed. Incomplete sealing can allow water to intrude into the circuit board.
The risk
During charging a short circuit could occur. An arc at the short circuit can generate enough heat to create smoke and/or a flame. If a flame occurs, a fire could result.
The fix
Dealers will inspect the drive motor battery charger receptacle assembly and replace it, if necessary.
Contacts
Owner notification: owner notification began late march 1997. Note: owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact saturn at 1-888-382-7747 (1-888-ev-assist). Also contact the national highway traffic safety administration's auto safety hotline at 1-800-424-9393.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Saturn dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 97V042000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.