The problem
Vehicle description: vans and trucks equipped with an optional automatic transmission shift lever that includes a park brake position. The transmission shifter/park brake lever can bind before fully engaging in the park brake position causing a false park condition.
The risk
The vehicle can move after being placed in park increasing the risk of a crash.
The fix
Dealers will install a spacer plate in the shifter and inspect for the presence of an "e" clip that detains the detent pin.
Contacts
Owner notification: owner notification is expected to begin may 6, 1997. Note: owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact freightliner at 1-503-735-8662. Also contact the national highway traffic safety administration's auto safety hotline at 1-800-424-9393.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Freightliner, Oshkosh dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 97V052000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.