The problem
It is possible to remove the ignition key while the cylinder is in the run position. This does not comply with the requirements of federal motor vehicle safety standard no. 114, "Theft protection."
The risk
The ignition key must be reinserted in the ignition cylinder to turn the engine off.
The fix
Dealers will perform a functional check of the ignition cylinder and, if necessary, to have the vehicle's ignition cylinder re-coded. Owners can perform this functional check themselves if they so desire.
Contacts
Owner notification: owner notification is expected to begin during april 1997. Note: owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact saturn at 1-800-553-6000. Also contact the national highway traffic safety administration's auto safety hotline at 1-800-424-9393.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Saturn dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 97V055000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.