The problem
Vehicle description: transit buses. The daytime running lamp (drl) module can over-heat and shut down after as little as 45 minutes of high beam use. This will cause total headlamp failure of both high and low beam.
The risk
If the drl module over-heats and the headlamps go out, there is a significant risk of a vehicle crash.
The fix
Owners will be provided with detailed repair instructions and new drl modules.
Contacts
Owner notification: owner notification began during june 1997. Owners who do not receive the detailed repair instructions and free replacement modules within a reasonable time should contact new flyer at 1-204-224-1251, ext. 351. Also contact the national highway traffic safety administration's auto safety hotline at 1-800-424-9393.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized New Flyer dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 97V103000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.