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Safety recall · 97V113000

Structure Jayco recall

JAYCO, INC. reported this recall to NHTSA on July 9, 1997. It covers about 485 vehicles across 2 model years listed below. The repair is free.

Check my VIN at NHTSAAffected vehicles
Campaign
97V113000
Reported
Jul 9, 1997
Vehicles
485
Area
Body, doors & structure

The problem

Vehicle description: fifth wheel and travel trailers. Rivets used to secure the step risers on these vehicles are the wrong size. The rivets are too short in length and under stress can allow the step treads to become unattached from the mounting bracket.

The risk

If the step riser falls from the mounting bracket while a person is stepping on it, personal injury could occur.

The fix

DEALERS WILL REPLACE THE STEP RISER ASSEMBLY.

Contacts

Notes: owner notification will begin during july 1997. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact jayco at 1-219-825-0670. Also contact the national highway traffic safety administration's auto safety hotline at 1-800-424-9393.

What to do

  1. Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
  2. Call a dealer. Any authorized Jayco dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 97V113000.
  3. Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
  4. Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.

Vehicles covered

VehicleComplaintsRecallsGrade
1997 Jayco Designer115F
1997 Jayco Eagle17F

Questions

Is the 97V113000 recall repair free?

Yes. Federal law requires the manufacturer to fix safety recalls free of charge. JAYCO, INC.'s dealers do the work; the remedy is described above.

How do I know if my vehicle is part of recall 97V113000?

Not every vehicle of a listed model year is included. Enter your 17-character VIN at nhtsa.gov/recalls or call a dealer with your VIN.

When was recall 97V113000 announced?

JAYCO, INC. reported it to NHTSA on July 9, 1997. Owners are usually notified by mail within about two months.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked daily. Complaints are owners' own reports and are not verified. How we use the data

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