The problem
Vehicle description: heavy duty truck. The shoulder bolt which holds the grote turn signal switch case and components together can loosen resulting in the turn signal malfunctioning.
The risk
If the turn signal function is lost, following motorists would not be aware of the turning vehicle, increasing the risk of a vehicle crash.
The fix
Dealers will inspect these vehicles and tighten any loose bolts and in the turn signal switch within 2 years from the date of the recall notification letter. The shoulder bolt will be removed, cleaned, and reinstalled with loctite. Owners can also request loctite and repair instructions so they can fix the vehicles themselves.
Contacts
Owner notification is expected to begin september 26, 1997. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact navistar 1-800-448-7825. Also contact the national highway traffic safety administration's auto safety hotline at 1-800-424-9393.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Navistar dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 97V114002.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.