The problem
Vehicle description: heavy duty trucks equipped with six-spoke wheel assemblies. These vehicles were manufactured with the wrong combinations of wheel assembly parts. Should the six-spoke wheel assembly have mis-matched parts, high stresses in the wheel studs and potential wheel failures can occur.
The risk
Stud failures can occur resulting in a wheel separation increasing the risk of a vehicle crash.
The fix
Dealers will inspect these wheels and make the necessary combination corrections. Also operator instructions and visual aids will be updated.
Contacts
Note: owner notification will begin august 26, 1997. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact navistar at 1-800-448-7825. Also contact the national highway traffic safety administration's auto safety hotline at 1-800-424-9393.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Navistar dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 97V118000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.