The problem
Vehicle description: heavy duty trucks. The relay that controls the electrical power to the windshield wiper motor can fail.
The risk
If the windshield wipers fail, the driver's visibility in wet weather will be reduced increasing the risk of a vehicle crash.
The fix
DEALERS WILL REPLACE THE SUSPECT RELAYS.
Contacts
Notes: owner notification is expected to begin august 29, 1997. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact volvo gm heavy truck corporation at 1-800-528-6586. Also contact the national highway traffic safety administration's auto safety hotline at 1-800-424-9393.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Volvo dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 97V121000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.