The problem
Vehicle description: passenger vehicles. The bolts attaching the lower steering column to the intermediate steering coupling can contact the brake hydraulic system pipes located in the engine compartment.
The risk
This condition can lead to a brake hydraulic fluid leak and reduced braking performance.
The fix
Dealers will reposition the pipes to prevent contact between the pipes and bolts, and any damaged pipes will be replaced.
Contacts
Owner notification is expected to begin during august 1997. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact rolls royce at 1-800-825-9360. Also contact the national highway traffic safety administration's auto safety hotline at 1-800-424-9393.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Bentley, Rolls-Royce dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 97V122000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.