The problem
Vehicle description: heavy duty trucks, bus chassis-cowl, and basic chassis models equipped with cummins 5.9L 160 horsepower rotary injection pump diesel engines. The accelerator return springs can fracture.
The risk
The accelerator may not return to idle increasing the risk of a vehicle crash.
The fix
Dealers will replace these springs with a torsion spring design.
Contacts
Owner notification is expected to begin september 30, 1997. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact ford at 1-800-392-3673. Also contact the national highway traffic safety administration's auto safety hotline at 1-800-424-9393.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Ford dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 97V124000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.