The problem
Vehicle description: light duty trucks equipped with diesel engines. The exhaust pipe contacts or is in close proximity to the outer dash panel silencer pad.
The risk
If the exhaust pipe generates sufficient heat, the pad material can smolder and ignite adjacent materials resulting in a vehicle fire.
The fix
Dealers will remove the dash silencer pad adjacent to the exhaust pipe and replace this pad with a thermal heat shield on the exhaust pipe.
Contacts
Note: owner notification will begin by the end of september 1997. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact chrysler at 1-800-853-1403. Also contact the national highway traffic safety administration's auto safety hotline at 1-800-424-9393.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Dodge dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 97V126000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.