The problem
Vehicle description: school and transit buses equipped with in-line six engine,"s" type frame rails and side mounted battery box. The battery cable routing allows the positive cable to chafe resulting in a possible short circuit of the cable.
The risk
If an electrical short occurs, it can cause loss of power to the vehicle and a possible vehicle fire.
The fix
Thomas built will provide owners with repair parts and detailed repair procedures to secure the cable to prevent further damage. If the owner so desires, thomas built will perform the repair for them.
Contacts
Owner notification began october 24, 1997. Owners who do not receive the free repair parts and detailed repair procedure within a reasonable time should contact thomas built at 1-910-889-4871. Also contact the national highway traffic safety administration's auto safety hotline at 1-800-424-9393.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Thomas dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 97V133000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.