The problem
Vehicle description: buses and heavy truck chassis equipped with cummins n-14, caterpillar, and detroit diesel electronic engines. The accelerator pedal rod material is excessively brittle and can break during a full throttle application.
The risk
The unexpected breakage can result in the inability to accelerate the vehicle properly increasing the risk of a vehicle crash.
The fix
Dealers will replace the electronic accelerator pedal rods with new rods.
Contacts
Owner notification is expected to begin january 6, 1998. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact navistar at 1-800-448-7825. Also contact the national highway traffic safety administration's auto safety hotline at 1-800-424-9393.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Navistar dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 97V143002.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.