The problem
Vehicle description: passenger mini-vans. The center rear seat, right outboard side, safety belt anchor hook can become unattached from the body anchor position.
The risk
In the event of a vehicle crash, the occupant may not be properly restrained increasing the risk of personal injury.
The fix
Dealers will replace the anchor hook retaining clip with a revised profile clip and a cover plate.
Contacts
Owner notification began december 8, 1997. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact chrysler at 1-800-853-1403. Also contact the national highway traffic safety administration's auto safety hotline at 1-800-424-9393.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Chrysler, Dodge, Plymouth dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 97V149000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.