The problem
Vehicle description: passenger vehicles originally sold or currently registered in the states of connecticut, district of columbia, delaware, iowa, illinois, indiana, kentucky, massachusetts, maryland, maine, michigan, minnesota, missouri, new hampshire, new jersey, new york, ohio, pennsylvania, rhode island, vermont, wisconsin, and west virginia. Movement of the fuel lines causes the nylon fuel line jumper to chafe against the floor pan. This wear can cause a pin hole in the fuel line resulting in fuel leakage.
The risk
This fuel leakage results in dampness and fuel odor, and if an ignition source was present, a fire could result.
The fix
Dealers will install a plastic convolute covering around the fuel lines. If the lines show a leak, the lines will be replaced first.
Contacts
Owner notification is expected to begin october 27, 1997. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact ford at 1-800-392-3673. Also contact the national highway traffic safety administration's auto safety hotline at 1-800-424-9393.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Ford, Mercury dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 97V159000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.