The problem
Vehicle description: passenger vehicles. During pre-assembly of the fuel tanks, an incorrect filler neck was installed causing the filler neck to not "match" the fuel cap.
The risk
This condition could allow fuel to escape and if an ignition source was present, a fire could occur.
The fix
DEALERS WILL REPLACE THESE FILLER NECKS.
Contacts
Owner notification began september 19, 1997. Dealers have been issued a stop delivery and owners of vehicles already sold have been contacted by telephone. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact volkswagen at 1-800-822-2834. Also contact the national highway traffic safety administration's auto safety hotline at 1-800-424-9393.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Audi dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 97V160000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.