The problem
Vehicle description: motorcycles. Following an accident impact, weld fractures can occur on the main frame in the head stock area.
The risk
This main frame should not fracture but bend after an impact.
The fix
Dealers will replace these frames with newly manufactured frames.
Contacts
Owner notification began october 1, 1997. Owners who take their motorcycles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact triumph at 1-678-854-2010. Also contact the national highway traffic safety administration's auto safety hotline at 1-800-424-9393.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Triumph dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 97V164000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.